Client Challenges We Solve
Why Companies Call Us
If any of these sound familiar, this engagement is built for you.
Vendor demos all look the same — hard to differentiate
Total cost of ownership not understood (license, implementation, support, integration)
Contract terms favor the vendor (auto-renew, MFN, audit rights)
Implementation timelines typically slip 2-3x — overruns blow up budgets
Integration with ERP/WMS not scoped properly upfront
User adoption fails because change management is afterthought
Our Approach
A 4-Phase Engagement
Structured, transparent, and built around measurable outcomes.
Requirements Build
Workshop with procurement, ops, IT, finance. Define must-have vs nice-to-have. Score 200+ requirements by weight.
Market Scan & Shortlist
Survey 15-25 vendors. Apply weighted scoring. Shortlist 4-6 for live demos. Reference calls with peer companies.
Demo & POC
Structured demos with scripted scenarios. POC for top 2 vendors. Production data testing. Total cost modeling.
Contract & Implementation Governance
Redline vendor MSA and SOW. Negotiate SLAs, exit clauses, source-code escrow. Run point on implementation as PMO.
Engagement Deliverables
- Requirements specification (200+ weighted items)
- Vendor longlist + shortlist scorecards
- Live demo synthesis and decision memo
- POC results and total cost of ownership model
- Contract redlines and negotiation playbook
- Implementation governance framework
- Go-live readiness audit
What Clients Typically See
Recent Engagement
National CPG distributor ($1.2B revenue)
Selected MercuryGate, saved $1.4M vs initial quote
Ran 6-vendor RFP, negotiated SLA credits, governed 9-month implementation. Live on schedule, on budget.
Industries
Where This Applies
Cross-industry expertise with operator credibility in each.
Start with a 45-Minute Discovery Call
Tell us about your situation. A senior advisor will respond within 1 business day with a personalized engagement proposal.
Start with a 45-Minute Discovery Call
Senior advisor, no slide deck, no pressure. Just a working conversation about your supply chain and what would move the needle.